Quality LMS Services Part of the CAQA group

Learning management systems · a Quality Agency service

The question to ask an LMS vendor is not what it can display. It is what it can prove, twelve months later, to somebody hostile.

LMS selection, configuration and the reporting you will be asked for at audit rather than the reporting the vendor demonstrates.

IWhat it is

Learning management systems.

LMS selection, configuration and the reporting you will be asked for at audit rather than the reporting the vendor demonstrates. We work with the organisation you actually are, not the one the policy manual describes, because the gap between those two is usually where the problem lives.

IIWhat is included

Three things, done properly.

i

Selection

Requirements written from your obligations rather than from a feature list.

ii

Configuration

Set up so that the record of participation and assessment is captured as a by product of normal use.

iii

Audit reporting

The reports you will be asked for, built and tested before you need them.

IIIWhat goes wrong

The two failures we see most.

Neither of these is exotic. Both are common enough that it is worth checking your own arrangements against them before anyone else does.

Reporting that cannot reconstruct the past

A system showing current state but not what happened on a given date cannot answer an auditor.

Two sources of truth

An LMS and a student management system holding different completion data guarantees one of them is wrong.

Start a conversation.

Tell us what has happened, or what you think is about to. Either is a reasonable place to start.